Login

Forgot password?

We love free and open web!

Author Topic: after a day my account went back to being a trial account. need help  (Read 5162 times)

Offline dankoko

  • Newbie
  • *
  • Posts: 1
    • View Profile
so i upgraded to a premium account and after a day, i tried connecting to the servers to no luck. so i decided to go to my control panel to see what the problem was. to my surprise, my account showed that it was a trial account instead of the 180 days premium account i had subscribed to the day before. can someone please let me know what is happening to my account?
i sent like two emails to the sales team but they haven't assisted me yet.

Offline PDPROXY

  • Jr. Member
  • **
  • Posts: 52
    • View Profile
Your payment was refunded because it did not pass our fraud screening tests.

If you want to pay again you need to send a proof that you own the paypal/credit card account before we can accept your payment and upgrade your account.

Offline PDPROXY

  • Jr. Member
  • **
  • Posts: 52
    • View Profile
Please contact sales for more info.